Over 70% of calls made to 9-1‑1 come from mobile phones. When you dial 9-1‑1 from a mobile phone, the 9-1‑1 call takers have very little information to help you - only your phone number and a very general sense of your location. This does not bode well in an emergency when seconds count, particularly if you or your loved ones have medical conditions, or if there is a fire.
Smart911 allows citizens to provide the additional details that 9-1‑1 call takers may need in order to assist them during an emergency. When you dial 9-1‑1 today the information received by the 9-1‑1 call center can be limited based on the type of phone you are using. With Smart911, anytime you make an emergency call from a phone registered with your Safety Profile, the 9-1‑1 systems recognizes your phone number and automatically displays your profile on the screen of the call taker who receives your call.